Forum Discussion
Updates prompt for Storyline
I've stopped receiving automatic 'update available' prompts for Storyline, and get progressively out of sync with the latest version until I get my Administrator to uninstall / reinstall Storyline.
Any ideas?
1 Reply
Hi AnthonyCegielka!
Sorry to hear that automatic updates are not being pushed to your Articulate 360 desktop app!
You shouldn't have to reinstall Storyline each time. If you click the drop-down menu, and check for updates manually, do they also not appear?
If so, it may be worth checking with your network administrator to see if there are any restrictions or settings on your machine that could be preventing automatic updates.
If the issue persists, please connect with our team privately through a support case. They'd be happy to continue troubleshooting with you!
