Forum Discussion
Updating Presenter '09 files to Presenter 360
I have several courses developed years ago in Presenter and Engage '09 and need to update the files to Presenter 360 (to avoid Flash issues). When I try to convert, the file just "hangs" for HOURS ...
Hi Taylor,
I appreciate you reaching out to let us know that you're experiencing a similar issue.
I do not see where Debra submitted a support case to our team, so I do not have any additional insight to share here.
I'd like you to share your Articulate Package with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
