Forum Discussion
Upgrading (Converting) from SL1 to SL360 breaks SL file
All of the layers in the timeline are lost. Is anyone else running into this? See attached image.
The slide thunbnails still show content, but all timeline items are toast. This has happened for 2...
I peeked in on your case this morning, Bill. It looks like we've had a number of users who reported the same issue, and we’ve logged it as a possible software bug.
I see my colleague Abel recommended upgrading your projects to Storyline 2 first, then to Storyline 360 as a workaround. Be sure to let us know if that works for you.
We'll keep you posted on any updates we receive on this bug. Thanks again for bringing it to our attention, and I'm sorry it's causing headaches!