Forum Discussion
BillHarnage
9 years agoCommunity Member
Upgrading (Converting) from SL1 to SL360 breaks SL file
All of the layers in the timeline are lost. Is anyone else running into this? See attached image.
The slide thunbnails still show content, but all timeline items are toast. This has happened for 2...
JoseTansengco
4 years agoStaff
Hi Mike,
Sorry to hear that you still encountered issues when you converted your Storyline 1 project file. I opened a support case on your behalf so our support engineers can help figure out what's happening. Be on the look out for any messages in your inbox with support case number 03225363 in the subject line.