Forum Discussion
CTIE-Learning
2 years agoCommunity Member
Uploading images
I am trying to upload images into a course but it seems to get stuck. No error messages are appearing, I just see the spinning wheel and "Uploading..." regardless of the type of block I am using, bu...
CTIE-Learning
2 years agoCommunity Member
For anyone else having this issue, I resolved this by re-saving the .png file as a .jpg file instead, then the upload worked fine.
- KarlMuller2 years agoCommunity Member
We mostly use PNG files with no problems.
- Chris-Santos2 years agoStaff
Hi there,
As Karl mentioned, you should be able to use PNG files without any problems. If you encounter this again in the future, do you mind sending us the image file by submitting a case with us? We'll be happy to investigate this issue for you.