Forum Discussion
URGENT: Access problem: Can't open Rise though I'm logged in?
I just tried to open the course I'm working on in Rise 360 with no success.
I am logged in to articulate.com, and the system seems to recognise me, but when I click on "Rise 360" a message keeps ...
Hi Everyone!
So sorry for the impact this outage has caused!
I'm happy to share that our team has released a fix for this issue. To see your subscription status, reload the 360.articulate.com site and log in again.
Please let us know if you have any trouble moving forward!
Hello,
I've used my login details and it is acting as if I don't have an account. Ten minutes until my update meeting and I wont be able to update them.
Hi Melly!
I'm so sorry to hear this setback affected you and your team so drastically!
Since the outage has been resolved, and all of our systems are operational, do you mind refreshing your browser and checking to see if the behavior has been fixed on your end?
If you're still experiencing issues, please connect with our support engineers through a support case. They'd be happy to help!
