Forum Discussion
JonathanShan656
4 years agoCommunity Member
Urgent help from Articulate 360 team. Losing slides
Hello,
I have been working with a team member with a simulation we are building from scratch. We have simulated an work flow process with screen captures and hotspots. We lost over 61 slides ...
clairegrebner
6 months agoCommunity Member
Hi Leslie, I am experiencing what seems to be a similar issue to Jonathan where I have looked in my temp files, etc. for my slides that appear to be deleted. Would you be able to help me/direct me to a support engineer who could?
JoseTansengco
6 months agoStaff
Hi clairegrebner,
I'm sorry to hear that you encountered this issue. I opened a support case on your behalf to connect you with a support engineer who can help determine what happened to your slides. You're in good hands, and someone from our team will contact you shortly!
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