Forum Discussion
JonathanShan656
4 years agoCommunity Member
Urgent help from Articulate 360 team. Losing slides
Hello,
I have been working with a team member with a simulation we are building from scratch. We have simulated an work flow process with screen captures and hotspots. We lost over 61 slides ...
clairegrebner
10 months agoCommunity Member
Hi Leslie, I am experiencing what seems to be a similar issue to Jonathan where I have looked in my temp files, etc. for my slides that appear to be deleted. Would you be able to help me/direct me to a support engineer who could?
JoseTansengco
10 months agoStaff
Hi clairegrebner,
I'm sorry to hear that you encountered this issue. I opened a support case on your behalf to connect you with a support engineer who can help determine what happened to your slides. You're in good hands, and someone from our team will contact you shortly!
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