'User must pass each quiz' - Issue

Hello, Sayuj!

Thanks so much for bringing this to our attention. I'm seeing the same problem you're seeing in Storyline 360. 

Let me do some more digging to find out why this is happening. If this is a bug, we'll get it reported so we can begin looking at next steps.

If we find a workaround, I'll come back to let you know!

Thanks Alyssa. I think the problem could be the 'score' mentioned below the setting 'User must pass each quiz'. I know this doesn't make sense since the option to 'Combine points' is disabled. But looks like Storyline is still branching out to the 'Failure' slide based on this score. It was at 80% default. If I would have used this option, the pass score would have been just less than 78% (based on my passing score for each knowledge check). So I reduced this score 70% or something and then it worked fine. Please check and let me know if you are able to replicate the same thing. It is possible that my case was just a coincidence.

Hi Sayuj,

Yes, I'm seeing the same thing you're seeing. The strange thing is, I'm only seeing the bug in Storyline preview and in the HTML5 output. The Flash output works correctly.

I'm glad you were able to find a workaround, and I'll keep you posted on our progress with this bug. Here's an inside look at how we tackle issues like this once they are reported to us. 

Sure. Thanks. So in the case of 'User must pass each quiz', how does storyline determine the score to pass to the LMS? 

Hi Sayuj,

It would be a cumulative score.

When you require that the 'User must pass each quiz', then If learners fail any quiz in the course, then they fail the entire course.

We have some documentation here.

You are right! It is a cumulative score. But the pass criteria is still based on the percentage under 'Combine points from each quiz' (70% as shown in screenshot above). So even if I dont pass all the knowledge checks, if my cumulative score is more than 70%, the LMS reports as 'Completed'. :-( 

Thanks Crystal! My course is complete and I am just waiting for this to be sorted out to release/deploy the training. Can I expect a resolution quickly? Or is this something that will take time?

Hi Sayuj,

Cant we add custom trigger to fix this issue? 

Has this been fixed? Looks like this issue still exists... Just remove the option if it does not work properly please

Hello Dirk!

We are still seeing this bug in Storyline 360. Our team is currently prioritizing other bug fixes in our upcoming releases so this one hasn't made it on the roadmap. We'll report back to this discussion when we have an update.