Forum Discussion
Users are stuck in the last few sections of the course
The e-learning course I designed through Storyline - many users are getting stuck with the training towards the end, where nothing on the screen is functioning for them. Everything just suddenly free...
3/20,000 is an incredibly low error rate. What is different on these 3 user's computers from your standard? You do have a standard target audience you're designing for, right? If you don't, then that's something to work on -- it's almost impossible to guarantee consistent results without defining the target. Anyways, check the browser, the environment (how many apps are running, etc), the OS, and the network.