Forum Discussion
AtaraKellman
3 years agoCommunity Member
Users not being marked as completed - Rise
Hi,
We have a Rise Module with three parts (a video, download document, and a checkbox that they watched and read). Some users are being marked as completed properly in the LMS, but for some the r...
AlyssaGomez
3 years agoStaff
Hi, Atara! Happy to explore this with you.
First, have these learners sent you screenshots that indicate all lessons in the course have been viewed?
Also, have these learners tried opening the course in another web browser, then clicking the "Exit" button there to try and trigger completion?
I look forward to hearing back!