Forum Discussion
How does a course mark complete when branching?
We have just started using branching in our Rise courses. We have 2 sites which means Site 2 content is not accessed/read by those in Site 1. Our LMS isn't recognizing the course is complete, but I think the problem is in Rise. I have used a SL block with a complete course button, then a separate exit course button using the interactive button block, but when publishing use the SL block as the completion indicator. I have tested using percent complete but that wasn't helpful either. Any suggestions are appreciated.
Does the course steer both branches back to the same lesson with the SL completion block?
- You can only designate one Storyline block for tracking completion. That is why it must be possible for all users to reach that block, no matter what else they view in the Rise course.
- If the Rise course includes more than one Storyline block with a completion trigger (for example, to ensure users complete an interaction in the block), be sure you indicate the appropriate block to use for tracking completion of the Rise course.
For reference:
- PRIMER: How to Branch in a Rise Course | E-Learning Heroes
- Primer: Storyline-block completions in Rise | E-Learning Heroes
If the course is set up to be tracked via one SL completion block, test it in the SCORM Cloud to see if it works there.
If all else fails, contact support.
3 Replies
Does the course steer both branches back to the same lesson with the SL completion block?
- You can only designate one Storyline block for tracking completion. That is why it must be possible for all users to reach that block, no matter what else they view in the Rise course.
- If the Rise course includes more than one Storyline block with a completion trigger (for example, to ensure users complete an interaction in the block), be sure you indicate the appropriate block to use for tracking completion of the Rise course.
For reference:
- PRIMER: How to Branch in a Rise Course | E-Learning Heroes
- Primer: Storyline-block completions in Rise | E-Learning Heroes
If the course is set up to be tracked via one SL completion block, test it in the SCORM Cloud to see if it works there.
If all else fails, contact support.
Thank you Judy! I had two blocks so that it explains it. I did change it to both branches meeting and exiting the course, but that didn't work either. I ended up setting to 75% completion to get the course to complete. Maybe I'm not using branching effectively as the course doesn't complete if all sections are not visited, they won't be.
Hello CarylGassler-99,
Thanks for reaching out! Glad to see Judy assisting you with helpful next steps!
As Judy mentioned, we'd be happy to have our Support Engineers take a closer look at your setup in a support case if you're still experiencing this in SCORM Cloud.
Looking forward to hearing from you!
