Forum Discussion
Very blurry text and images in Chrome HTML5
I am using Storyline 360 and publishing HTML5 only. My client uses Chrome only. Every image and all text is unacceptably blurry.
Attached is an image of a screen from the course. On the left is HT...
We have tested the HTML5 output on IE, Safari, and Chrome and the only times we get quality issues is with Chrome. We are trying to determine if this is an HTML5, Chrome, or SL issue or a combination of one or more of those. We are in the middle of upgrading our LMS to Docebo, which only supports HTML5. Is this a SL3/SL360 issue or is it an issue outside of the authoring tool? The answer to this will help us determine if we will upgrade from SL2 to 3/360.
Hi Pauline. The blurriness we're seeing is a combination of Chrome and Storyline. Our next update to Storyline 360 will add enhanced support to address the blurry issues we've seen in that browser. We'll let you know when the next version is available! Storyline 3 will get the same attention after the Storyline 360 update is released.
Thanks, Crystal! Much appreciated. If we upgrade to SL3 (not SL360) now, will we get a bug fix or should we hold off until the issue is resolved in SL3 and then upgrade?
Also, if we upgrade to SL3 now will we have to republish all of our courses to fix the blurriness once the fix is available?
