Forum Discussion
AmandaKavirathn
10 months agoCommunity Member
video buffering issue
Hi, the problem I have is, when I'm launching the project first clip takes around 40 seconds to load on the player, checked with difference browsers, checked the connection speed, all most all poss...
ShellyBriscoe-7
7 months agoCommunity Member
I am having a similar issue - My videos were working fine, then I added a new scene to the beginning and end of the course and the first video started buffering. See screenshot of what it is doing. It never plays. I tried replacing the video, and still doesn't work.
- JoseTansengco6 months agoStaff
Hello Shelly,
Sorry to hear that you ran into this snag.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
- ShellyBriscoe-76 months agoCommunity Member
I have done so - Case #00853475
Thanks