Forum Discussion
Video display Issue - Gray background
Hello Team,
I trust this message finds you well.
I'm currently facing an issue with my client as they're experiencing a gray background in my video when it should be white.
During testing on v...
Hi Steven,
The course was developed using Storyline.
My client utilizes Chrome and is experiencing these issues. They have tested the courses on Edge and IE browsers, and unfortunately, the same issues persist across all three platforms.
These problems are consistent across two projects that I recently delivered to them.
You will find the output product on the link you provided.
If you require additional information or have any suggestions, please do not hesitate to let me know.
Thanks for your help.
Umayr.
Hi Umayr!
Thanks for following up and sharing the feedback!
Great move on opening a support case. I see that my teammate Lianne is handling your issue and replied to your e-mail with some follow-up questions.
We can continue troubleshooting through your case to help keep all information in one spot.
