Forum Discussion
Video embeds not working in rise 360 courses.
Hi all, I have noticed this morning that video embeds don't seem to be working in Rise 360. I have tested this on a previously exported build that shows the video fine. But if I preview that exact s...
Hello All,
I'm sorry to hear that you ran into this issue. It appears that there may have been a temporary outage of the service which caused embedded videos to stop working properly. I tested on my end and I can confirm that embedding both Vimeo and Youtube videos appear to be working properly now. Here's a link to the published output of the course that I used for testing.
Would you mind checking to see if you are still encountering the behavior? If the issue is still happening, try the following troubleshooting steps to isolate the issue:
- Clear your browser's cache
- Use a different browser when publishing your Rise 360 course
- Open a new Rise 360 course and add embedded videos to it, and then publish to Review 360
Let me know how it goes!