Forum Discussion

PalleKastberg's avatar
PalleKastberg
Community Member
4 years ago

Video embeds not working in rise 360 courses.

Hi all, I have noticed this morning that video embeds don't seem to be working in Rise 360. I have tested this on a previously exported build that shows the video fine. But if I preview that exact same course within my rise 360 account, video embeds are blank except for the metadata. I have tried creating new video embeds and the same issue occurs.

Could there be a global issue related to video embeds within rise 360, or could it just be me?

19 Replies

  • Hi Jose,

    All back up and working within a few hours. A lesson for all providers - check your server certificates regularly:-)

    Regards

    Andrew

  • 2026 - This issue seems to be happening again. Please check and confirm this is the same issue. Thanks

    • ProductSchool's avatar
      ProductSchool
      Community Member

      Noticed it happening with our videos too. Any idea?

  • Hi all! We have a status up for this incident where Vimeo videos are not playing correctly. Our team is currently looking into the fix and we'll continue to update the Status Page. Thanks for hanging in there with us!