Forum Discussion
Video finishes before timeline ends
I have a few videos in my presentation that I have set up to advance to the next slide when they are done. The videos are 30 FPS and are the appropriate length when inserting into the project timeline, but when I go to watch the project the seekbar has a few more seconds to go before the timeline ends. This doesn't match the end point in the project at all. What's going on and how do I fix it?
22 Replies
Hi Frank,
Thanks for reaching out and sharing what you are running into as well.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Did anyone figure out the solution to this problem, I am currently having the same problem.
So it looks like Kathrine came back and said that it was the problem turned out to be the screen capture program used to record the video. Once it was re-published it in a different video editor, it appeared to work fine.
Hi Jackie,
Thanks for reaching out and sharing that you're running into a similar issue.
As Randy mentioned, Kathrine shared her solution above and we did not hear back from Frank.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Leslie,
I already submitted my case files and I was told that shortening the timeline to match the video will solve the problem.
Thanks for letting me know, Jackie.
Do you know the case number? I was not able to track it down and I wanted to take a look.
01981073
Perfect, Jackie. Thanks for sharing. I'm glad that Ryan was able to help you.
Was Jackie's issue resolved? I am running into the same problem with some of my videos (not all).
Hi Alison,
I ended up having to shorten my timeline and make it match up with my video.
