Forum Discussion
Video Freezing only in LMS
Hello!
I'm having a problem where a video I created in another program and imported to Articulate Storyline is freezing at the same point in my LMS. It plays fine when I preview it in Articulate ...
i have checked your test course with "publish to web"
Firefox: no problems
Chrome/MS Edge: the video stops at 1:21
next test:
drag the storyline compressed video (960x540 Pixel - 17.5 MByte) direct in the browser
Firefox: no problem
Chrome/MS Edge: the video stops at 1:21
next test:
drag your uncompressed video (1920x1080 Pixel - 171 MByte) direct in the browser
Firefox: no problem
Chrome/MS Edge: no problem
-> storyline compression on publish is the problem - a video will be created, which is not Chrome/MS Edge compatible
my suggestion: compress* the video outside of storyline and turn off video compression in storyline
Jürgen
* e.g. HandBrake
this is a new incompatibility with the current chrome/chromium/edge version
with previous versions (e.g. Chrome 104) there are no problems with this video
