Forum Discussion
SarahWalton-b16
5 years agoCommunity Member
Video green screen in Google but working in IE?
I've trawled the discussions, but everything relating to similar issues seems quite old (more than 2 years). So....
I have a course that I have screen recording screens in which have suddenly stop...
LaurenDuvall
5 years agoStaff
Hello Natalie!
We're happy to help! It sounds like admins were able to view the screen recording as expected in Rate My eLearning when using Chrome and Cornerstone LMS using Chrome and Edge.
Are you finding the behavior of the course is consistent in Chrome, Edge, or IE?
I'd like our Support Engineers to step in and troubleshoot this issue with you. Would you mind sharing the .story file with our team in a submitting a case? You'll hear from our team as soon as possible with additional steps.
NatalieLiles
5 years agoCommunity Member
Case has been submitted. Thank you!