Forum Discussion
SarahWalton-b16
5 years agoCommunity Member
Video green screen in Google but working in IE?
I've trawled the discussions, but everything relating to similar issues seems quite old (more than 2 years). So....
I have a course that I have screen recording screens in which have suddenly stop...
LeslieMcKerchie
4 years agoStaff
Hello Articulate User,
Thanks for reaching out and sharing what you are experiencing with your project file.
I took a peek at the case Natalie shared with our team, but it looks like we haven't heard back from the user and were unable to replicate the issue.
I do not see a support case submitted under this account and since the name has been modified, I did not start one on your behalf. With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.