Forum Discussion
Video (image 360 label) Size Changes After Publishing in Storyline 360
Hello, I am encountering an issue with a video added to a 360 image label. The video was recorded with a mobile phone and has a resolution of 1080x1920 (9:16). The video size changes when I publish ...
Hello PS-9261fbfe-7a2,
Thanks for reaching out! I tested this on my end and was unable to replicate this video behavior within a 360° image.
- What version of Storyline 360 are you currently using?
- You'll want to be sure you're on the latest update (Build 3.96.33815.0). You can update Storyline 360 in your Articulate 360 desktop app if needed!
- Can you view the course as expected when publishing to Review 360?
- You mentioned Preview is displaying accurately, but when you publish, this occurs. Where are you hosting your course and what publishing option are you selecting?
Looking forward to hearing from you!