Forum Discussion
BrendaHeilman
8 months agoCommunity Member
Video on Storyline Results Slide Success Layer not working in PeopleSoft ELM
We inserted a 'confetti' video from the Content Library into the Success Layer of the Storyline Results slide. It works beautifully in SCORMCloud. But in PeopleSoft ELM, after answering the last q...
- 8 months ago
are you using video setting "Adaptive"?
if yes, change to "Static" and try again
some Web-Server don't support HLS-Videostreaming (= Adaptive)
JoseTansengco
8 months agoStaff
Hello Brenda,
Good idea to test your course in SCORM Cloud! If your course works fine there and not in PeopleSoft ELM, there's a chance that the issue is with their environment. We recommend reaching out to their support team so they can investigate the behavior.
You can also enable the 'LMS debug mode' of your course to help your support team investigate the behavior. This will give you insight into the last events right before your course freezes in your LMS. Here's how:
I'll let other PeopleSoft ELM users chime in in case they have additional insight they could share with you!