Forum Discussion
ChrisClift
5 years agoCommunity Member
Video Poster Frame is incorrect
Hi Gurus
I'm currently building an interactive user guide that uses video clips to illustrate the procedures that should be followed.
Background: The video was originally a single animation cre...
LeslieMcKerchie
4 years agoStaff
Hi Lawrence,
I appreciate you chiming in to share that you're experiencing this issue in Storyline 360. The issue above is specific to Storyline 3.
I'd like you to share your Storyline 360 version along with your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.