Forum Discussion
ChrisClift
5 years agoCommunity Member
Video Poster Frame is incorrect
Hi Gurus
I'm currently building an interactive user guide that uses video clips to illustrate the procedures that should be followed.
Background: The video was originally a single animation cre...
JoseTansengco
3 years agoStaff
Hi Ben,
We're still looking into the issue that causes the poster frame of an inserted video to not be the first frame of the raw video. We'll let everyone subscribed to this thread know as soon as a fix is released. Here's our process for handling bugs.
In the mean time, you can set the poster frame for your videos manually using the 'Set Poster Frame' option shown below:
Hope this helps!