Forum Discussion
Video publishing video has been encoding for over 12 hours!
Hi
I am trying to publish my Storyline video file (it's an 8 slide simulation video lasting approximately 3 minutes).
Yesterday it took 8 hours and was still 'encoding video' so even though it ...
Thanks so much for reaching out here, Renata!
I'm sorry to hear that your Storyline video file is taking a while to publish. If you haven't already, I recommend closing down other open programs and ensure you're publishing to your local drive.
I also see that you have a case started with my colleague, Renato, which is a perfect move! He is in the process of reviewing your video file, and will be in touch with his findings and suggestions soon. We'll follow along, too!