Forum Discussion
Video publishing video has been encoding for over 12 hours!
Hi
I am trying to publish my Storyline video file (it's an 8 slide simulation video lasting approximately 3 minutes).
Yesterday it took 8 hours and was still 'encoding video' so even though it ...
Hi Renata (and those who are subscribed to this thread) 👋
It looks like Renato was able to find the root of this issue – in which the publishing error occurred when the navigation was set to Follow Slide Numbering, but the order of the slides was not sequential like it was in the Storyline file. The file successfully published when Follow Next Actions was selected.
I'm glad that you were able to resolve this issue, Renata – we'll be here if you need anything else!