Forum Discussion
RenataNorton-e7
8 years agoCommunity Member
Video publishing video has been encoding for over 12 hours!
Hi
I am trying to publish my Storyline video file (it's an 8 slide simulation video lasting approximately 3 minutes).
Yesterday it took 8 hours and was still 'encoding video' so even though it ...
AshleyT-Pollard
8 years agoStaff
Hi Lowell,
I'm taking a look at your file, but it would be helpful to know a few more things!
Did you test this using the latest update of Storyline 360, Update 19?
Also, when you were publishing did you ever see it finish or you noted it was taking a while and so you canceled it?
Depending on what is in a file (i.e. lots of media, interactive elements, animations, etc.) it can take a while to publish a video that may result in a pretty short video.
Let me know, and I'll keep you posted on the results of my test!
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