Forum Discussion
Video publishing video has been encoding for over 12 hours!
Hi
I am trying to publish my Storyline video file (it's an 8 slide simulation video lasting approximately 3 minutes).
Yesterday it took 8 hours and was still 'encoding video' so even though it ...
Hi Lowell,
Thanks for the added info. I also tested it in Update 19, and looked at removing the extra slide masters and screen recordings that weren't in use to see if that would help. It still was taking a really long time to publish to video, and I got about 3/4 of the way there by the end of yesterday and then my computer went to sleep. The length of publishing could take a while, depending on the overall items in the course, but I'd like to have my team take a better look at this example so I opened a case for you.
They'll be in touch via email soon.
Awesome! Thanks for taking those extra steps and sharing with your team. I look forward to your communication.
