Forum Discussion
Video Quality bad when publishing in Storyline
Hi,
I have an eLearning module I created in Storyline. When I insert a video clip and publish it, the video is a horrible quality, yet when I view the video clip through Windows Media Player, it's crystal clear. I've tried inserting as a .AVI, .MOV, .WMV, and .MP4 (recommended) and even changed the quality settings as suggested on this blog. Is that a hiccup with Storyline? The original file was a AVCHD Video. The slide size was 768x 576. Any suggestions would be appreciated as I have a project deadline on this and need these two video clips. They are simply an intro slide and conclusion slide...not large files at all. Are their specific video file guidelines I should be following? I searched the blogs and tried everything that's been suggested...changing the file quality to a higher level, etc. Still doesn't change the quality of the video after publishing. Thanks much!
Hi Deborah,
There's a few things that may be impacting the quality of the video. Without seeing it, however, if's difficult to say. You did mention that you tried changing the file quality, but I'm not sure what method you used for this. Did you do this through the publish options? I know it sounds strange but it has been known to improve video quality in the past.
It'll look like this:
In the meantime, and I'm not sure if this will work for you, what you could try to is record the video from within Storyline. This way you'll know for sure that the video is definitely a supported video and the compression should work quite well. You could play the video on its own and simply create a single in-slide screen recording through Storyline.
If that doesn't work, or you want to stick to the original video, we'd be happy to take a look at what's happening with the quality.
You'll be able to attach the .STORY file, or the original video file on the second page of the following form:
Articulate Support -Submit a Support Case
Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.
Why does it preview at a higher quality than the final production? Also, why did you decide that users couldn't be trusted to make intelligent decisions regarding video quality vs. file size?
Hi there, Jack! Welcome to the community!
Can you give us a little more information about the quality issues you're experiencing? Have you already attempted to adjust the quality options before you publish your course? If not, you may still be using the default publish quality options.
Also, what method are you using for publishing (Web, LMS, CD, etc.)?
What content in your course appears to be lower quality when you're viewing after publishing? Is it media, images, text, etc.?
If you could provide some additional information, I'd appreciate it.
Thanks very much!
Christine
I have a similar problem to the one Jack described above. Adjusting in the "publish quality" pop-up doesn't seem to improve the quality of the inserted video very much at all. The video inserted was HDV 720p. Any ideas?
Sometimes the codecs used to create the original videos can cause issues. Not all codecs are "equal."
If you need something right now, this workaround may work. Get a free program like Format Factory and convert your original video into another format. Try converting it to something like an AVI or WMV or MOV. See if that converted video works better with Storyline. Make sure to adjust the quality in Storyline as Christine suggests.
You can also try not resizing the video on the Storyline slide. Make sure it is in the size that you need for Storyline before you import it into Storyline.
+1 on Deborah's comment. The video quality is horrible when exporting to Web or CD even with all custom settings set to their maximum values. Video is terribly pixelated. It was 1080P when it was inserted and it was very pristine. It looks perfect in the preview. Now it looks like I filmed it with a Dora the Explorer video camera. If something cannot be done to fix this, Storyline is of no value to me. What am I to do?
P.S. I do not want the content in YouTube, nor do I want to make it a web object. I want the content to be embedded within the player.
Hi, guys!
Although we generally don't recommend (and can't support) modifying published output, Mike Enders has put together a nifty work-around for this issue:
...hope it's helpful!
Justin Grenier said:
Hi, guys!
Although we generally don't recommend (and can't support) modifying published output, Mike Enders has put together a nifty work-around for this issue:
...hope it's helpful!
I appreciate that you dont support this option, but we're having similar problems with MP4 video quality (its generally awful and overcompressed).I tried the above method and all I get is audio - its recognising the new file but not playing the video.
Jack Dillon said:
Why does it preview at a higher quality than the final production? Also, why did you decide that users couldn't be trusted to make intelligent decisions regarding video quality vs. file size?
Also, another vote for this. If we could simply set the video (and audio) quality manually it would be a great help.Justin Grenier said:
Hi, guys!
Although we generally don't recommend (and can't support) modifying published output, Mike Enders has put together a nifty work-around for this issue:
...hope it's helpful!
I am having the same problems with articulate storyline.
I publish a video and it turns really bad quality. I tried to do the tutorial above and change to mp4 but I am having the same problem. It only has the sound not the video.
Is there any solution to bad quality videos in storyline? Otherwise I will have to get another course authoring tool.
