Video Quality bad when publishing in Storyline

Hi Guys,

While we at this, can anyone recommend a good bit rate that is web friendly for video in storyline.

thanks.

Hello All,

Still not clear as to whether or not the first post was answered directly.

"I have an eLearning module I created in Storyline. When I insert a video clip and publish it, the video is a horrible quality, yet when I view the video clip through Windows Media Player, it's crystal clear."

I'm having the same problem.

Output my original MP4 on a Mac (FC7 as MP4)

Copied it to a PC

Inserted the video (actual size) into SL

Publish settings at default

Thanks

Hi Curtis and welcome to Heroes!

As Christine and Justin previously mentioned in this thread, there is video compression that occurs during publish and you can change the quality settings prior to publishing to increase that quality. With that being said, it may not match your original video's quality. There is also the method included in the video above by Mike Enders that would allow you to replace your published output with the original video and it's quality would carry through unchanged.

If you'd also like to chime in and share your thoughts on a "no compression" option for videos within Storyline please feel free to share your thoughts here in the form of a feature request.

Hi all,

I tried Mike's workaround last week with great success. I was excited, as the blurriness in text during throughout the software demonstration was irksome.

However, I went through the same process this week, and for whatever reason, the quality of the video is no longer improving. If I open the video file up on it's own, it's clearly a higher resolution compared to the video in my project after performing a post-publish replacement.

Any idea why I would have varying success?

Hi Jordan,

I can't think of a specific reason why that would stop working. I'm curious if in between the two weeks, did you change anything else on your system? Storyline did recently release an update - (update 6 on July 24) although I haven't heard from anyone else yet that it impacted this workaround.

Couple things to check.

1. Did you rename the video correctly so that it matches the name storyline generates for the video?
2. Is the original video in the right format. It has to be an mp4 otherwise it won't work.

Thanks for the responses Ashley and Nancy. I think what might have happened (though I'm not 100% sure) is that my story size and video size were off by just a handful of pixels, and I believe it caused some unnecessary stretching.

In any event, adjusting the story size to match seems to have solved the problem.

Thanks!

Thanks for sharing your update Jordan

Great solution thanks Mike! 

For others using this solution I use the open source softwareHandbreak to compress the file size which doesn't impact the output quality.

Glad to see that this older thread is still assisting users Emily :) Thanks for chiming in to share.