Forum Discussion
AdrianeGonza530
6 years agoCommunity Member
Video Size Limitations in Rise
Hello all!
I have a MP4 video I'm trying to load to Rise and it just says "processing", but nothing happens. The video size is 219,361KB. Any suggestions? Thanks!
AlyssaGomez
6 years agoStaff
Hi Stefan,
Great question! The video file size and bitrate do not matter, as long as the file is less than the maximum size of 5GB.
Rise 360 re-encodes videos when you upload them. Rise also compresses videos so they have smaller file sizes while maintaining quality, converting videos to H.264 video and AAC audio in MP4 containers.
When a learner takes a course, their experience playing the video is dependent on their connection. The video does not load for the learner until they press the play button.
Let me know if that answers your question!
StefanKoler
6 years agoCommunity Member
That answers my question perfectly. Thank you.
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