Forum Discussion
Video Size Limitations in Rise
Hello all!
I have a MP4 video I'm trying to load to Rise and it just says "processing", but nothing happens. The video size is 219,361KB. Any suggestions? Thanks!
Hi Ioulia,
You shouldn't have any issues uploading an MP4 file to Rise 360 using Chrome.
I'm happy to hear switching to Edge solved the problem, but please let us know if Chrome is still giving you trouble!