Forum Discussion
AdrianeGonza530
6 years agoCommunity Member
Video Size Limitations in Rise
Hello all!
I have a MP4 video I'm trying to load to Rise and it just says "processing", but nothing happens. The video size is 219,361KB. Any suggestions? Thanks!
JessicaMoncrief
5 years agoCommunity Member
Hi there, I am also having this problem - video size is 398.8 mb and I have waited all night and still the 'still processing' message. At this rate I won't be able to use Rise; I am concerned that I have 26 videos to upload and need to have this course ready in a week. Is there a workaround?
- ephraimross-dcf5 years agoCommunity Member
I have been trying to upload MP4 videos for a few days now as well, and none of them have been successful. Current one is only 15MB, and it just seems to be stuck processing.
In the meantime as a workaround I can just upload to Vimeo and embed that here I suppose.
- KarlMuller5 years agoCommunity Member
We use Vimeo as well.
Having the videos external make the SCORM file much smaller.
It also makes updating the videos much easier, as it does not require republishing the course.
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