Forum Discussion
Video Size Limitations in Rise
Hello all!
I have a MP4 video I'm trying to load to Rise and it just says "processing", but nothing happens. The video size is 219,361KB. Any suggestions? Thanks!
I am having the same issue today. File size is 351MB. Start upload but then get a message that says "Your computer is offline" followed by "your session has timed out." The only option from there is to refresh which resets any progress.
I have tried both editing and starting from scratch with the same result. Trying to upload a MP4.