Forum Discussion

SusanDeGregorio's avatar
SusanDeGregorio
Community Member
6 years ago

Video Starts In Middle Instead of at the Beginning

Wondering if you can help.  I have inserted a video and for some reason after clicking the play button, the video starts in the middle versus at the beginning of the video.  I have checked and reche...
storyline 360
CarolPayne's avatar
CarolPayne
Community Member
2 years ago

12/28/23 - still an issue.

In my case I have three screen captures I've recorded using the "Record your screen" option in Storyline.  The first time it goes through fine, but after that the video never seems to reset to the beginning of the recording.... which basically means I can't get the audio and video synced because I never know where the video truly is.   When I go to edit the video in Storyline, it works fine... it just doesn't want to start from the beginning when it's played on the timeline (either in storyline or when using the "Preview This Slide" function.

Has anyone figured this out yet?

LaurenDuvall's avatar
LaurenDuvall
Staff
2 years ago

Hi Carol!

Thanks for sharing these details with us! Some have found success with turning off OneDrive or another backup that syncs your files automatically. Have you tried that? If that doesn't do the trick, it would be helpful to see your project file. You can share that with us in this discussion or privately in a support case.