Forum Discussion
HarshKamble-efa
3 years agoCommunity Member
Video Subtitle not visible
After publish the subtitles are not visible but it do appear on screen preview for rise 360
Hi there, Harsh. I'm sorry we didn't catch you sooner, here! I've opened a case for our team to start exploring.
The confirmation email will include an upload link if you want to add any visual attachments for us to see what's happening. You can also reply back with additional detail and a Share link. We'll keep everything secure, and delete it when we're done troubleshooting.