Forum Discussion

SuzyKach's avatar
SuzyKach
Community Member
8 years ago

Video won't play as web object

I added a youtube video into a slide as a web object, but when I export it to Articulate Review, it doesn't play and provides the following message: www.youtube.com refused to connect. I've atta...
storyline 360
RenGomez's avatar
RenGomez
Staff
7 years ago

Hi Alexander,

Sorry to hear you're running into this issue! I tried to replicate using my own Youtube embed code as well as yours and was able to successfully publish and view the video on the latest update of Storyline.

Be sure to check to see if there are any missing spaces before or after, and try to repair Storyline to see if that helps. If all else fails, reach out to our support engineers so we can look a little deeper into why this is happening.

AlexanderReid's avatar
AlexanderReid
Community Member
7 years ago

I'm using Storyline 2 Update 13; should it still work?

  • VinceScoma's avatar
    VinceScoma
    Community Member
    7 years ago

    Hi Alexander, 

    As of May 2015, Google no longer allows YouTube videos to be embedded in this manner with Storyline 2. However, YouTube videos in existing courses will continue to work.

    To add YouTube videos to new courses, you will want to add them as a web object. When it asks for the address, you will want to use this URL: http://www.youtube.com/embed/video_id
    and replace the video_id section with the id of the YouTube video. The video id is the string of characters after the v = sign in the YouTube URL: 

    For more details on this, we have a great resource here: Storyline 2: How to Add YouTube Videos

    • AlexanderReid's avatar
      AlexanderReid
      Community Member
      7 years ago

      Thank-you, that seems to do the trick.  However, I required https in the weblink, else nothing would load.  Thanks again!