Forum Discussion
Videos in Rise 360 not allowing Seeking/Scrubbing
Sometime last year, our users started reporting that they were unable to seek/scrub videos in our Rise 360 courses. Videos will play and pause fine, but if you try to back up and listen to something...
Hi Katie!
Your uploaded videos should allow for seeking/scrubbing as long as the Allow forward seeking feature is enabled.
If that setting is enabled but you're still unable to seek/scrub the video playback, would you mind sending us the course Share link so we can take a closer look at it?
You can send it privately by opening a case here.