Forum Discussion
Videos on layers won't replay
Thanks for your quick response Wendy.
I just updated to V11 but the behaviour remains.
I have a slide with multiple videos on layers. When I try and replay a video it works once but after that, no matter which layer i choose, it won't replay. I have two multiple video slides and the behaviour was the same. It would replay any of the videos but only once. When I try and replay another, it doesn't.
Do you have a private email I can send this course to you to take a look at? This module is confidential.
As a side note, when I hit 'check for updates' it says im up to date but I was on V9.
Thanks
Hey Rodney,
The behavior you're seeing seems to match the issue Chris also experienced, mentioned above. I appreciate you sharing your experience with us; it’s definitely helpful to understand how many folks are experiencing this bug and how often they encounter it. That info helps us prioritize our development resources. And in case you're wondering how we handle bugs, here's how we tackle it.
If you'd still like us to take a look at your file, we'd be happy to do that. You can send it directly to our support engineers here.
I'll be sure to update this thread once we have more information from QA, and you'll be notified of any new information because you're now subscribed.