Forum Discussion
Videos will not play back in Rise 360
Hi. I am new to Rise 360 and my .mp4 videos are not playing back. They appear to load but when I click play in preview it says "the media could not be loaded, either because the server or network fa...
One of the videos in the project works - but it is the shortest one (under a minute)...is there are time limit?
HI Valaine!
I'm sorry you're having trouble uploading videos to your Rise lessons. We’ve identified some technical problems with one of our service providers which is causing issues in several Rise functions. You may experience intermittent errors when uploading content, like video files. You can stay up to date on the latest information on our status page here:
We will let you know as soon as the situation is resolved!