Forum Discussion

StefanKhler's avatar
StefanKhler
Community Member
6 years ago

Volume difference between audio und video clip

I (using Storyline 360) have a problem with the video volume. When I import a video (mp4), it plays louder than if I imported the audio file of the video directly. The problem now is that the videos...
storyline 360
JoannaBrown's avatar
JoannaBrown
Community Member
6 years ago

Hello,

I have the same problem with Storyline 3... I import video and audio clips from the same recording and the video is louder than the audio. Like Stefan I have a lot of files over multiple courses.

Is there a solution?

Thank you.

Jo

  • VinceScoma's avatar
    VinceScoma
    Community Member
    6 years ago

    Hi Jo,

    Thank you for reaching out and letting us know! I would like our Support Engineers to help take a closer look at the file. I am going to open up a Support Case for you so we can help troubleshoot this further! 

    Please be on the lookout for an email from our team!