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PatrickWalth414's avatar
PatrickWalth414
Community Member
3 days ago

[WCAG] Issues in Rise with ALT-Tags and Headline Hierarchies

We had a WCAG Testing of our created course and it failed.

 

First thing is that empty ALT Tags are not empty in the Source Code. Instead it reads the whole path of the image by the screenreader. I see no workaround for that. Does anyone has an idea?

 

Second is that it is not possible to format the headlines of the hotspots. They are always H2. This is a problem due to the WCAG Hierarchy of Headline Topics. So it is not possible for me to solve this. Anyone also encountered this?

rise 360

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    10 hours ago

    Hi PatrickWalth414​!

    Sorry to hear that you've run into setbacks, designing an accessible course in Rise 360!

    You're correct that Rise 360 does not yet support modifying the Header in Labeled Graphic Blocks. We understand this may feel limiting, especially for our accessibility-focused authors. We are tracking a feature request to introduce this functionality to the tool, and I've included your voice in that request!

    Also, I'm having some trouble replicating the behavior you shared around "empty Alt Tags within the source code". It would be helpful to see an example of that code you're referencing. I've opened a support case on your behalf and sent you an e-mail so you can share that privately.

    We can continue the conversation through your case to keep all information in one spot!