Forum Discussion
KarelWagner
2 months agoCommunity Member
Weird Occurrence with Feedback Master
I had the strangest thing happen with my Storyline feedback master yesterday. While working on edits to the correct and incorrect feedback, my custom feedback master suddenly vanished. The background...
KellyAuner
2 months agoStaff
Hi, KarelWagner!
I noticed you opened a support case and are working with my teammate, Dexter. You can continue troubleshooting with them in your case to keep all information in one place.
If anyone else is experiencing a similar issue, a good place to start is ensuring that you're working and saving locally. If that doesn't resolve the issue, please get in touch with our team in a support case!
- KarelWagner2 months agoCommunity Member
Hi Kelly,
Thank you for responding. Yes, I always work and save locally. I learned that hard lesson a long time ago. It was strange; however, it corrected itself when I closed and reopened it. But as expected, I lost the edits I was making at the time it occurred. Thanks again.