Forum Discussion
Weird Occurrence with Feedback Master
I had the strangest thing happen with my Storyline feedback master yesterday. While working on edits to the correct and incorrect feedback, my custom feedback master suddenly vanished. The background...
Hi, KarelWagner!
I noticed you opened a support case and are working with my teammate, Dexter. You can continue troubleshooting with them in your case to keep all information in one place.
If anyone else is experiencing a similar issue, a good place to start is ensuring that you're working and saving locally. If that doesn't resolve the issue, please get in touch with our team in a support case!
Hi Kelly,
Thank you for responding. Yes, I always work and save locally. I learned that hard lesson a long time ago. It was strange; however, it corrected itself when I closed and reopened it. But as expected, I lost the edits I was making at the time it occurred. Thanks again.