Forum Discussion
we're sorry something went wrong with articulate storyline and it might close
Hi Team, whenever I click on a slide which contains hotspot or hyperlink trigger, I receive the following error in Storyline. Does anyone have a remedy for it?
Hi Rajesh,
Welcome to the E-Learning Heroes community! ✨
I'm sorry to hear that you're receiving an error message. I'm happy to help troubleshoot!
- Are you working from your local hard drive? Working from a network drive can cause erratic behavior.
- Is this happening with one specific file? Have you tried importing your slides into a new Storyline file?
- One thing you can try is to repair Storyline, and then try publishing again.
Please let me know if this helps! If you need additional assistance and are comfortable sharing your file with us, you can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
