Forum Discussion
What happened please
All my old bookmarks are gone and, I presume, lost for good. I had some posts saved elsewhere, but I guess I was just too trusting that the feature was stable. Did I miss the warning before the forum changeover? Were any emails sent to us?
Hi Mary,
I'm very sorry to hear about your bookmarks. Can I ask if you're referring to bookmarks saved on your browser? If they were, there's a chance the web pages still exist in the community, but with a slightly different URL since we migrated as much of the old platform as possible. Feel free to open a case with our support team here if you have links saved on your browser that no longer work so we can review them. If these aren't saved bookmarks, check out the notifications section to see if your saved posts are there.
We also sent out a few emails regarding the migration to the platform a few weeks before the switch, and I apologize if you didn't receive them. They may have been filtered to your spam or trash folder. If you remember the names of the posts, try doing a Google search for them to see if any results turn out!