Forum Discussion

Ari_Avivi's avatar
Ari_Avivi
Community Member
12 days ago

When I export a video as an MP4, the trigger that lowers the background audio doesn't apply

when I publish the video, the audio volume is not muted to the level set in the trigger  Is there a way to ensure that the published mp4 file is the same as the published version?  
storyline 360
Ari_Avivi's avatar
Ari_Avivi
Community Member
9 hours ago

Thanks for this clarification.

It would be great to have an option in the background audio menu, much like there is for changing the behaviour when audio is on the slide, to set the audio level globally. 

In my case the customer wanted to show the end product at a convention and didn't want rely on wifi, and sending them a huge folder (publish for web) wasn't the best option for a very low tech savvy presenter.

Can this suggestion be passed to your development team please. 

CarlFink1's avatar
CarlFink1
Community Member
7 hours ago

It is by no means ideal, but you could use a screen recorder to create the convention video.

  • Ari_Avivi's avatar
    Ari_Avivi
    Community Member
    2 hours ago

    I ended up going back and duplicating the project, and adding a new audio track at the volume i needed,

    just seems like a huge miss in the export mp4, if you want the project to work the same in all types of exports, that should be there as an option somehow.