Forum Discussion
When user retakes quiz, score is not resetting to 0
My Quiz consists of 6 slides:
- Slide 1 gives the title of the quiz.
- Slides 2 - 5 are the quiz slides.
- Slide 6 gives the score and has a Retake Quiz button if the user wishes to improve their score.
When I click the Retake Quiz button, I am taken back to the beginning as expected (i.e. slide 1) but the score is not resetting to 0 so when I retake the test my score is my previous score plus my new score.
On each slide, I have set the Slide Properties to "When revisiting: Reset to initial state".
What am I doing wrong please?
18 Replies
I've sent my file off to Articulate Support team.
Thanks, Meera. I can see that you're currently working with Lejan, and they sent a reply to you on 9/23/2021. Did you get this email?
I implemented their suggestions but still having issues with the scoring. I have replied asking him to give me an upload link so I can send the story through again.
Hi Meera,
Would you please explain this part of your post "so when I retake the test my score is my previous score plus my new score."? I don't understand how come two scores are shown on the same result slide. Anyway, for a given scenario, I would try to put the reset trigger on your beginning slide: Reset results 15.1RESULTS when the timeline starts on this layer if Exercise1Complete is true. As Phil stated above, It would be great if you can upload a sanitized version of your file so someone can take a better look and resolve the issue.
The course has 6 quizzes.
Once the user has taken all 6 quizzes, they are taken to the Results slide. If they wish to improve their score, they click RETAKE QUIZ 1. Problem I am having is that when they retake quiz 1 (or any other quiz for that matter) they get their new score added onto their score prior to the retake. That's what I meant by 2 scores are shown on same slide.
Thanks for the tip - I shall review all the slides to see if they are set that way.
IT is really difficult to guess without seeing the file or how the triggers are set up to calculate the score.
Phil Mayor
IT is really difficult to guess without seeing the file or how the triggers are set up to calculate the score.
I understand Phil.
I've now sent the Story zip file to Articulate Support (their privacy policy says it will not be shared publicly which is reassuring).
