Where are all the comments?

Hi Kelly,

I read all of the linked articles, but I think that the loophole still remains:

Review's Loophole: If I publish a new version to Review while reviewers are currently commenting in a previous version, then their comments will be permanently trapped in the previous version and will not be carried forward to the current version.

This loophole doesn't happen often, but I have been (unpleasantly) surprised by it. Until Articulate closes this loophole, then my standard operating procedure is this:

My Standard Operating Procedure: I monitor email notifications of Review comments (which I have set to "all" and "instant"). When I publish a new version, I double check that the comments in the emails have carried forward to the current version. If they do carry forward, I can delete or archive the emails. If they don't carry forward to the current version, then I can copy/paste the comments from the previous version into the current version. The email notifications are key here. Before, I viewed them as a "nice to have", but now I view them as a "must have". Before, I usually deleted them as they came in, thinking I could always address them all at once in the current version in Review.

It's extra work, but it's the only fool-proof way I have to make sure I'm not adversely affected by this loophole. Like I said, it's not common, but when it happened I got in hot water with my reviewers (one of which is my boss) because I had, in their eyes, ignored their comments. Not a good look for me.

--Kevin