Forum Discussion

AlexandraClarke's avatar
AlexandraClarke
Community Member
2 years ago

Where Do I Register My License Key?

I have a Licence key that my company paid for but I can't download articulate Storyline because the trail version had expired from my account so how can I download the articulate to put the activation key on it because the only thing that I can do right now is to subscribe your product. 

storyline 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Alexandra, 

    Thanks so much for reaching out! Sorry to hear you are running into this issue downloading Storyline to your computer.

    I've opened a support case on your behalf so that you can work 1:1 with one of our support engineers and get your software properly installed and activated. 

    You should be hearing from someone soon via email. 

    Have a great start to your week!