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AlexandraClarke's avatar
AlexandraClarke
Community Member
2 years ago

Where Do I Register My License Key?

I have a Licence key that my company paid for but I can't download articulate Storyline because the trail version had expired from my account so how can I download the articulate to put the activation key on it because the only thing that I can do right now is to subscribe your product. 

  • Hi Alexandra, 

    Thanks so much for reaching out! Sorry to hear you are running into this issue downloading Storyline to your computer.

    I've opened a support case on your behalf so that you can work 1:1 with one of our support engineers and get your software properly installed and activated. 

    You should be hearing from someone soon via email. 

    Have a great start to your week!